We have listed below some frequently asked questions and have provided brief answers to each. If you need more detail or if you have a question not listed then please contact us and we will do our best to answer your query swiftly and accurately.

 
 

IS THERE A DISCOUNT FOR YEARLY SERVICE?

Yes, we offer discounts if you wish to pay up-front for a yearly account. Check out our pricing plans here.


DO YOU OFFER EMAIL ACCOUNTS?

Sorry no, while NemoNet does not provide email accounts, you can easily link your domain to Google Apps and get free email.

CAN I PAY FOR HOSTING MONTHLY?

Yes you can. Hosting plans are available month-to-month or yearly.

 


CAN I SWITCH HOSTING PLANS?

Yes, at any time, get in touch and we will amend your account as you wish. When upgrading to Business or downgrading your website plan to Start-Up, you will receive either a pro-rated charge or refund, depending on the cost of your new plan.

 

CAN I DOWNLOAD SQUARESPACE TO MY OWN SERVER?

No. Squarespace is a fully-managed web service and they have no plans to make a downloadable version.


HOW DO I CANCEL YOUR SERVICE?

This would be very sad but you can always cancel your account, just drop us an email with your instructions and please tell us what we could do better for you next time.

 

DO I NEED ANOTHER WEB HOST?

No. All NemoNet plans include Squarespace's fully-managed cloud hosting, ensuring your website remains available at all times, hurrah!

FURTHER QUESTIONS? Get in touch by email, call us or use the contact form.